Terms & Conditions

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Welcome to Cups & Co, the online e-commerce website operated by NYA General Trading LLC in the United Arab Emirates. Please read these terms and conditions carefully before using our website. By accessing or using Cups & Co, you agree to be bound by these terms and conditions. If you do not agree with any part of these terms, please do not use our website.

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1. Definitions

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1.1. "Cups & Co" refers to the online e-commerce website operated by NYA General Trading LLC.

1.2. "NYA General Trading LLC" refers to the legal entity operating Cups & Co.

1.3. "User," "You," and "Your" refer to the individual accessing or using Cups & Co.

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2. Acceptance of Terms

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2.1. By using Cups & Co, you agree to be bound by these terms and conditions.

2.2. You must be at least 18 years old to use our website. If you are under 18, you may use Cups & Co only with the involvement of a parent or guardian.

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3. Products and Pricing

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3.1. Cups & Co reserves the right to modify or discontinue any product without notice at any time.

3.2. All prices are in UAE Dirhams and are subject to change without notice.

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4. Ordering and Payment

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4.1. Orders placed on Cups & Co are considered an offer to purchase and are subject to our acceptance.

4.2. We accept payments through secure payment gateways. By providing payment information, you represent and warrant that you have the legal right to use any credit card or other payment method used in connection with the transaction.

 

5. Shipping and Delivery

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5.1. Cups & Co aims to process and dispatch orders promptly. However, delivery times may vary and are dependent on third-party shipping carriers. Delays may occur due to unforeseen circumstances.

5.2. NYA General Trading LLC is not responsible for any customs and import duties that may be incurred.

5.3. Shipping Charges: Shipping charges are specified at the time of checkout and may vary based on location and order size.

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6. Returns and Refunds

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6.1. Cups & Co accepts returns within a specified period from the date of delivery. Please refer to our "Returns Policy" for detailed information.

6.2. Refunds are processed in accordance with our refund policy. Credits may take a certain period to reflect in your account.

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7. User Account

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7.1. You are responsible for maintaining the confidentiality of your account and password.

7.2. NYA General Trading LLC reserves the right to refuse service, terminate accounts, or cancel orders at its sole discretion.

 

8. Privacy Policy

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8.1. Your use of Cups & Co is also governed by our Privacy Policy. Please review our Privacy Policy to understand our practices.

 

9. Intellectual Property

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9.1. All content on Cups & Co, including images, text, graphics, and logos, is the property of NYA General Trading LLC and is protected by international copyright laws.

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10. Governing Law and Dispute Resolution

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10.1. These terms and conditions are governed by and construed in accordance with the laws of the United Arab Emirates.

10.2. Any disputes arising out of or in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the courts in the United Arab Emirates.

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By using Cups & Co, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions. NYA General Trading LLC reserves the right to update or modify these terms at any time without prior notice. Your continued use of Cups & Co following such changes constitutes your acceptance of the updated terms.